Privacy Policy

Date Effective: 23 April, 2025 ©

At DVSTraining Ltd (Registered company 16500213), accessible from dvstraining.co.uk, your privacy is important to us. This Privacy Policy outlines how DVSTraining ("we", "us", or "our") collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

DVSTraining Ltd
Website: dvstraining.co.uk
For any data-related enquiries, please use the general enquiry form on our Contact page or reach us via the contact details provided there.

2. What Data We Collect

We may collect the following personal information when you interact with our site:

• Name
• Email address
• Phone number
• Business name
• address and cookie identifiers (see Cookies section below)

3. How We Collect Data

We collect your data through:

• Contact Forms: When you fill out a course enquiry or any other form
• Cookies & Analytics We use cookies and Google Analytics to understand visitor behavior and improve our website

4. Why We Collect Your Data

We collect your data for the following purposes:

• To respond to general enquiries
• To respond to course enquiries
• To provide and improve our training services
• To monitor and analyze website usage via analytics tools

5. Lawful Basis for Processing

We process your data under the following lawful bases:

• Consent: When you voluntarily submit a form
• legitimate Interests: For improving website performance and understanding user behavior

6. Who We Share Your Data With

We use Google Analytics to analyze web traffic and improve our site. Google may process your data outside the UK or EU under standard contractual clauses.

By default, details processed will be anonymised unless consent it given.

7. Cookies and Tracking Technologies

We use cookies to collect analytical data via Google Analytics. You will be asked to consent to the use of cookies when you first visit our website. You can manage or revoke your cookie preferences at any time via your browser settings or using the icon in the bottom left.

See more in our Cookie Policy

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Data Protection Rights

Under the UK GDPR, you have the right to:

• Access your data
• Rectify incorrect or incomplete data
• Request erasure of your data
• Restrict or object to data processing
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us via the general enquiry form or using the contact details on our Contact page.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date".